Privacy Policy

Effective Date: 03/20/2026

This Privacy Policy explains how Faraon Group LLC collects, uses, stores, and protects your information when you visit our website, place an order, contact us, or otherwise interact with our services. By using the website, you agree to the practices described in this Privacy Policy.

1. Information We Collect
We may collect personal information that you voluntarily provide when you place an order, contact us, submit a form, or otherwise interact with the website. This may include your name, email address, phone number, billing address, shipping address, order details, and any personalization details you provide for custom products.

When you make a purchase, payment information may be collected and processed by third-party payment providers. We do not store full payment card details on our own servers.

We may also automatically collect certain technical and usage information when you browse the website. This may include your IP address, browser type, device type, operating system, pages viewed, referring website, time spent on the site, and general interaction data.

2. How We Use Information
We use collected information to operate our website, process and fulfill orders, provide customer support, communicate with customers, manage personalized product requests, improve our products and services, maintain website security, prevent fraud, and comply with legal obligations.

We may also use your information to send service-related messages, order updates, and other communications related to your purchase or inquiry. Where permitted by law, we may also use contact information for marketing communications.

3. Personalized Orders
If you order a personalized product, we may collect and use the names, initials, dates, messages, or other customization details you submit in order to create and deliver your item. You are responsible for making sure that the information you provide for personalization is accurate and appropriate.

4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, remember preferences, analyze website traffic, improve user experience, and help us understand how visitors use the site.

These technologies may collect information about browsing behavior and interactions with the website. You may be able to control cookie preferences through your browser settings, although disabling certain cookies may affect website performance or functionality.

5. Sharing of Information
We do not sell your personal information. We may share information with trusted third-party service providers when reasonably necessary to operate our business and provide services. This may include payment processors, shipping providers, hosting services, website platform providers, analytics providers, communication tools, and fraud prevention services.

We may also disclose information if required by law, legal process, regulation, or government request, or where disclosure is reasonably necessary to protect our rights, property, customers, or business operations.

6. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer service, legal compliance, dispute resolution, fraud prevention, and recordkeeping.

Retention periods may vary depending on the type of information and the reason it was collected.

7. Data Security
We take reasonable administrative, technical, and organizational measures to help protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights
Depending on your location and applicable law, you may have rights related to your personal information, including the right to request access, correction, deletion, or restriction of certain processing. You may also have the right to withdraw consent where processing is based on consent.

To make a privacy-related request, you may contact us at support@faraongroup.us.

9. Third-Party Services and Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, content, or security of third-party websites. We encourage you to review the privacy policies of any external sites or services you access.

10. Children’s Privacy
Our website is not intended for children, and we do not knowingly collect personal information from children in violation of applicable law. If we become aware that such information has been collected improperly, we will take reasonable steps to delete it.

11. International Use
If you access the website from outside the country in which Faraon Group LLC operates, your information may be transferred to, stored in, or processed in another jurisdiction where data protection laws may differ from those in your location. By using the website, you acknowledge that such transfers may occur as necessary to provide our services.

12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal obligations, or website operations. Any updated version will become effective when posted on this page with the revised effective date. Your continued use of the website after any changes are posted constitutes your acceptance of the updated Privacy Policy.

13. Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact:

Faraon Group LLC
support@faraongroup.us